Order Processing

How do I place an order?

Ordering from "Export Corporation" is easy! Once you find an item you would like to purchase, simply click the Selected button in that product's description page and send Inquiry.

There are No MOQ (Minimum Order Quantity), you may order by one piece to multiple pieces to all items.

Also, you can order us manually by selecting the item code + finish + quantity + Size (if any) and e-mail at religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com

After sending the order details, an person from the concern department will create a quotation with final Product Cost, Shipping Cost, Delivery lead time, Payment method and other required information, as per your request and e-mail you within 24 - 48 hours.

After agreeing on the details provided, you will make the transfer by any of mentioned payment method, as per your convenience.

Each quotation will have “UNIQUE QUOTATION NUMBER" of it which helps you to make the transfer & check further status of your orders.

Where is my order?

If you did not receive your order items in schedule time as per provided in quotation and would like to find out the status. please send an email to religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com with order quotation number and email address. Our customer service team will reply with the information about your order, such as when it was shipped, tracking number (if incase already shipped) or when we will expect it to be shipped etc.

Can I cancel or modify my order?

Yes, you can add, cancel or modify your order but you can't if already shipped. Every order request is promptly sent to our concern department to fulfill. So, request you to make the modification as quick as possible. You may please contact us at the e-mail religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com

However, if your order has been shipped out you can't cancel or make any modification. In this case, you may follow the return instructions if you decide not to keep the product after having received it.

Pricing Errors and Cancellation of Orders

"Christian Church Supply" reserves all rights to cancel an order any time before it has been shipped. the following conditions applies:

Product pricing error: Because "Christian Church Supply" offers wide range of items, a product may on occasion provide you incorrect price. If a product is purchased at a price that is lower than the correct price. we will, at our discretion, contact you for instructions prior to shipping the order or notify you of the outright cancellation of the order.

Billing information provided for the credit card does not match the information on file with the card issuing bank.

Our All items are fully handmade. if we are getting manufacturing and production problem then we will notify you of the outright cancellation of the order.

Please Note: The issuance of an order number or the receipt of a confirmation e-mail does not serve as a guarantee that an order will be fulfilled. No order is final until a representative of "Export Corporation" has confirmed that none of the aforementioned conditions apply to that order.

Do the prices on your items change?

The price can be change any time due to market condition but the price change will not be apply if your order has been already accepted & you have already made the payment. The order will be supply in the same prices those are already accepted.

Payment Options

What forms of payment you accept?

Following are methods of payment we accept:
1. PayPal : You can pay through PayPal directly to our PayPal ID religiouschurchsupplies@gmail.com OR ask to send you a Bill/Invoice via PayPal for transfers.
2. Credit Card Payments: We accept payments through all major credit/debit cards. You can pay using your credit/debit card through secure PayPal gateway see www.paypal.com
3. Western Union / Money Gram: We also accept payment through “Money gram” and “Western Union Money Transfer” Please ask to send you details.
4. By Bank: Please ask to send you our banking details.

Is my credit card secure?

Yes, by making payment by your credit or debit card is 100% secure. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for this purpose. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Do you charge sales tax and duty?

Our shipping charges do not include any duties or taxes. All the custom duty & taxes levied at destination would be borne by the customer, as applicable in the importing country.

Shipping

How long will take my order to arrive?

Every order we take under process immediately upon receipt of the payment and dispatch within the scheduled time as mentioned in the quotation. However, our standard lead time to dispatching an small order is 7 - 10 working days & shipping takes about 4 - 5 days to deliver.

What shipping options do you offer?

- By Courier (Door to Door Delivery): We use DHL, FEDEX, UPS, TNT, ARAMEX, DPD etc.
- By Air (Port to Port): We delivery all air ports in the world.
- By Sea (Port to Port): We deliver all sea ports in the world.
- Any taxes or duties levied at destination would be borne by the customer.

Packaging: We have expert packers to provide International export standard packing, safe transportation and safe delivery to destination. Combine product can be shipped with less cost effective.
We will not be liable for any delay during the transportation.

Note: Chargeable weight is derived from Gross weight and volumetric weight calculation, whichever is higher.

I shipped my order to the wrong address. Can you re-ship my package?

A fee will be applied:
Incase of incorrect address has been provided by the customer and the package is returned as undeliverable, resulting a surcharge from the carrier.
Such an error may include, but is not limited to, invalid or incomplete address information, incorrect zip code.
Please note that there is no charge for address change that are made before an order shipped.

Can I ship my order within INDIA?

Yes, we ship our products worldwide to all countries. Shipping charge will provide you in the quotation.

Will I be charged if I refuse my order?

Please note a $20 fee (per order) will be assessed for all refused shipments. In addition, the customer will be responsible for any return shipping charges assessed by the courier. For international deliveries, the customer will be responsible for any duty/VAT/import charges on refused or unclaimed shipments, in addition to return shipping costs. Shipping costs are not refundable on refused or unclaimed shipments.

Will I have to pay Taxes, V.A.T. and Custom Duties on my order?

Yes, you may have to pay custom duty, V.A.T. or taxes as per destination country policy.
" Export Corporation " cannot be held responsible for custom duties, V.A.T. or taxes imposed by the local government on orders delivered to countries.

Returns

100% Satisfaction Returns Policy
At "Export Corporation", we want you to be completely satisfied with each and every purchase. We believe to provide high quality products and extraordinary customer service.

How do I return an item?

Return would be accepted, if you have received the item in defective or damage condition. Send us the photograph of the defective /damage product by e-mail to us on religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com. After receiving the photographs, our team would work out and let you know the decision and further processing. The return product should be sent to us in the same original condition and packing, when you received it. On customize product, refund or return of the product would not be done.

I haven't received my order. Is it lost?

Be sure to indicate the complete and correct shipping address when you are placing your order. "Export Corporation" will not be responsible for items that have not been received due to an incorrect address or change of address. If you have not received your order and would like to check the status, please contact our Customer Service Department at religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com (be sure to provide your order quotation number and email address, and verify the correct mailing address). A member of our customer service team will check our records to determine when your order was processed and shipped.

What happens if my item arrives damaged or incomplete?

if you have received the item in damaged or incomplete. Send us the photograph of the damaged or incomplete product by e-mail us on religiouschurchsupplies@gmail.com or info@religiouschurchsupplies.com. After receiving the photographs, our team would work out and let you know the decision.

Privacy policy

"Export Corporation" is committed to safe guarding your privacy online. We recognize your need for reasonable control of personally identifiable information that you share with "Export Corporation". At the time of placing an order, we need to know your name, e-mail address, mailing address and contact number. This allows us to process and fulfill your order. This will used only for the service you have sought and would not be under any circumstances passed on for any other commercial purpose. "Export Corporation" will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.

How does "Export Corporation" protect customer information?

When you place orders it is through a secure server. The secure server software (SSL) encrypts all information you input including your credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access.